OutBack technical support phone: (360) 618-4363

OutBack technical support email: support@outbackpower.com

Ask the Soligent Guy: technicalsupport@soligent.net


Links to Helpful Resources

Dealer Hosted Trainings. (Click here for a list of upcoming Soligent webinars and dealer trainings.)

OutBack Hosted Trainings: OutBack's comprehensive NABCEP-registered Certificate Training Program covers all aspects of energy storage-based systems. Monthly classes are held at OutBack Power Headquarters in Arlington, WA and at OutBack’s training facility in Phoenix, AZ.

Frequently Asked Questionsa good starting point for technical support issues; also note technical support contact information at the top of this page.

Discussion Forumjoin a discussion, share your knowledge, or benefit from the expertise of others--including installers and OutBack representatives--in this active forum.

Support Center: Visit this hub of the OutBack web site for technical resources, knowledge base, product updates, and more.

Videos: Installation & How-to's

Demo of the Remote Monitoring System Optics RE

Webinar: Battery Backup Training Part 1

Introduction to the OutBack Radian Series Inverter/Charger GS8048

Webinar: ICS Plus Solution to Arc Fault and Rapid Shutdown

Webinar: Battery Backup Training Part 2

How to Use the String Sizing Tool

Webinar: introduction to OPTICS RE                                              


Webinar: Battery Backup Training Part 3


Videos: Sales & Promotional

Introducing the Radian Inverter/Charger Family with GridZero Technology


Videos: Soligent Webinars

AFCI and Rapid Shutdown for Battery Based Systems (2/15/17)

Bridging the Gap Between Battery Technologies (1/11/17)